Your booking information
for the Hotel TIROL Fiss

Everything you need to know

All information at a glance

Useful information on booking

To help you get an overview of all you need to know about your holiday in Fiss, we have compiled the most important information for you below.
Still have questions? We are happy to talk to you in person at any time!

Our Hygiene Measures

Our Hygiene Measures

At the Hotel TIROL one thing is certain – vacation time is relaxation time. That’s why we make the health and safety of both our guests and staff members a top priority. The Hotel TIROL has always maintained a very high hygiene standard. Through our careful establishment of additional hygiene guidelines and the inclusion of regulatory requirements you can always feel that are in safe hands when you stay with us.

Up-to-date information on entry & stay:

  1. Tests on arrival: Tested- Vaccinated – Recovered: Guests must present a negative, valid test result, a vaccination certificate or a confirmation of a covid 19 disease on arrival.
    Validity: antigen test: 24 hours, PCR test: 72 hours. Recovered from infection (certificate of secretion not older than 6 months) or neutralizing antibodies (antibody detection not older than 3 months). Vaccinated: Since 15.8. only a full immunisation (second vaccination or vaccination where only one vaccination is scheduled) is valid as proof of vaccination. A first vaccination is no longer sufficient. Guidelines apply to persons 12 years of age and older.
  2. We recommend that our guests register in advance at myVisitPass. The platform is used for contact tracking and replaces the forms used up to now. Further information here.
  3. Our guests are provided with free self-tests in the house, which are valid for 24h. The result has to be entered via QR code on the page (Obligatory when using further services in the hotel that exceed the validity of the entry test)
  4. For leaving Austria, you need a PCR or antigen test, depending on the country. The tests can be carried out at the following stations:
  • Screeningstraße Zams | MO to FR from 07:00 – 16:00 / SA, SU, public holiday: 08:00 – 16:00 (only antigen test; free of charge).
  • PayIn Serfaus | MO to FR from 07:30 – 16:00 (cost: €25; from 14.06)
  • Skidepot Talstation Fiss | MO to FR from 08:00 – 11:00 (costs: €25; from 14.06)

Further information:
Serfaus-Fiss-Ladis current information | Welcome Tyrol | Federal Ministry of Health


Information concerning your stay at the hotel: 

  • Clean hands: Disinfectant spray is located at the key entrances of all areas (SKY-Spa, restaurant, gym etc.) throughout the entire hotel. We recommend that you wash your hands regularly for at least 20 seconds each time.
  • Clean rooms: We are placing even more attention than usual on the thorough cleaning of our rooms.
  • Indulgence, as you know and love it: Our breakfast buffet can also be enjoyed as usual, with just a few small changes being made to service (e.g. individual portions, own disposable cutlery).
  • Safe relaxation: The SKY-Spa is open for relaxation and rest. We ask that you also respect the  hygiene measures
  • Stay fit and stay safe: In our new fitness studio the equipment is regularly and thoroughly disinfected. Please make sure to follow the hygiene rules!
  • Team safety: Our employees are very familiar with all of the hygiene measures and there is constant communication about any new requirements.
  • Your health: If you feel unwell during your stay, please do not leave your room and alert us and our members of staff immediately. We shall ensure that you receive medical assistance right away.
  • Space outdoors for everyone: All around the Hotel TIROL, the open spaces of the Tyrolean mountains are waiting for you. Here you have plenty of room all to yourself, where you can be active, relax, and enjoy the tranquility.
Cancellation policy

Cancellation policy

  • Free until 4 weeks before your arrival. Please note that you will be charged 100% of the room rates for cancellations made at a later point.
  • The Austrian Hotel Contract Conditions apply. Place of jurisdiction is Landeck/Tyrol. The place of fulfilment is the location of the accommodation provider.
  • We also recommend that you take out a travel insurance policy.

Cancellation conditions are adjusted individually depending on the travel situation. You will receive more information when booking your holiday.

Information on Covid-19 insurance coverageCancellation insurance and accident insurance
Prices & local tax

Prices & local tax

  • All rates are given per person and day and include all Hotel TIROL inclusive services.
  • Local tax is not included. The local tax is € 2.60 per person (from the age of 15) and day and will be charged separately.
Information about the rooms

Information about the rooms

  • Your room is available from 3pm on your day of arrival.
  • Please let us know if you arrive after 6pm.
  • We kindly ask for your understanding that we are unable to reserve specific rooms or floors.
  • All plans and sketches are samples only. Deviations are possible.
  • Double rooms for single occupancy upon request.
  • On your day of departure, please vacate your room by 10.30 am.
Bed and breakfast

Bed and breakfast

Bed and breakfast: A reduction of € 15 on the room rate per person/day in winter and € 10 per person/day in summer

Short stay surcharge


A short-stay surcharge for stays of 3 days or less applies (€ 15 per person/day)

Fixed booking/Deposit

Fixed booking/Deposit

Finalised booking/deposit: To finalise your booking, we require a deposit of 30 % of the booking price per room. The deposit should be pay into our account with Volksbank Landeck, Fiss branch. IBAN: AT40 45 85 0001 0000 1327 BIC: VBOEATWWINN

Payment & travel insurance

Payment & travel insurance

  • We accept cash, EC card, Visa, MasterCard or bank transfers (made prior to arrival).
  • Europäische Reiseversicherung – Hotelstorno-Plus cancellation insurance: We are happy to advise you.
Advantages for skiing

Advantages for skiing

  • Luxurious ski depot right next to the Fiss valley station. Top location, including helmet storage, ski boot heating and glove dryer (charge applies).
  • Ski pass – you may purchase your ski pass for Serfaus-Fiss-Ladis in comfort at the Hotel TIROL.
Further information

Further information

  • Internet: Free Wi-Fi is available throughout the hotel.
  • Pets are permitted at the Hotel TIROL upon request. A rate of € 20 per day (food not included) applies. Please note that this offer is not available for all room categories!
  • Underground car park space: € per day (please book ahead)
  • Please note that smoking (cigarettes, pipes and cigars) is not permitted in the dining room or guest rooms. We have a smoking room available.


The gift that never disappoints!

You are looking for the perfect gift idea for someone special in your life? Our Hotel TIROL vouchers are the perfect present for any occasion. Whether it’s a value voucher or a voucher for a stay here with us at the Hotel TIROL, you are bound to find what you are looking for in our voucher store. Precious time for lasting memories!

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