Your booking information
for the Hotel TIROL Fiss

HOLIDAY WORRY-FREE AT THE HOTEL TIROL

Our Hygiene Measures

At the Hotel TIROL one thing is certain – vacation time is relaxation time. That’s why we make the health and safety of both our guests and staff members a top priority. The Hotel TIROL has always maintained a very high hygiene standard. Through our careful establishment of additional hygiene guidelines and the inclusion of regulatory requirements you can always feel that are in safe hands when you stay with us.

Current information on entry & residence:

Serfaus-Fiss-Ladis current information | Austria Info | Welcome Tyrol | Federal Ministry of Health

Information concerning your stay at the hotel: 

• Clean hands: Disinfectant spray is located at the key entrances of all areas (SKY-Spa, restaurant, gym etc.) throughout the entire hotel. We recommend that you wash your hands regularly for at least 20 seconds each time.
• Clean rooms: We are placing even more attention than usual on the thorough cleaning of our rooms.
• Indulgence, as you know and love it: Our breakfast buffet can also be enjoyed as usual, with just a few small changes being made to service (e.g. individual portions, own disposable cutlery).
• Safe relaxation: The SKY-Spa is open for relaxation and rest. We ask that you also respect the  hygiene measures
• Stay fit and stay safe: In our new fitness studio the equipment is regularly and thoroughly disinfected. Please make sure to follow the hygiene rules!
• Team safety: Our employees are very familiar with all of the hygiene measures and there is constant communication about any new requirements.
• Your health: If you feel unwell during your stay, please do not leave your room and alert us and our members of staff immediately. We shall ensure that you receive medical assistance right away.
• Space outdoors for everyone: All around the Hotel TIROL, the open spaces of the Tyrolean mountains are waiting for you. Here you have plenty of room all to yourself, where you can be active, relax, and enjoy the tranquility.

Cancellation policy

The Austrian Hotel Contract Conditions apply. Place of jurisdiction is Landeck/Tyrol. The place of fulfilment is the location of the accommodation provider. Cancellation conditions are adjusted individually depending on the travel situation. You will receive more detailed information when booking your holiday.

Our cancellation conditions:

• up to 1 month before the date of arrival no cancellation fees will be charged
• up to 1 week before the date of arrival: 70 % of the total accommodation price will be charged;
• in the last week before the day of arrival: 90 % of the total accommodation price will be charged.
• We also recommend that you take out a travel insurance policy.

Prices & local tax

• All rates are given per person and day and include all Hotel TIROL inclusive services.
• Local tax is not included. The local tax is € 2.60 per person (from the age of 15) and day and will be charged separately.

Information about the rooms

• Your room is available from 3pm on your day of arrival.
• Please let us know if you arrive after 6pm.
• We kindly ask for your understanding that we are unable to reserve specific rooms or floors.
• All plans and sketches are samples only. Deviations are possible.
• Double rooms for single occupancy upon request.
• On your day of departure, please vacate your room by 10.30 am.

Bed and breakfast

Bed and breakfast: A reduction of € 15 on the room rate per person/day

Kurz­aufenthalts­zuschlag

A short-stay surcharge for stays of 3 days or less applies (€ 15 per person/day)

Fixed booking/Deposit

We ask for your credit card details to guarantee your reservation (applies to short term bookings). Finalised booking/deposit: To finalise your booking, we require a deposit of 30 % of the booking price per room (valid for bookings in winter). The deposit should be pay into our account with Volksbank Landeck, Fiss branch. IBAN: AT85 42 39 0001 0000 1327 BIC: VBOEATWWINN

Payment & travel insurance

• We accept cash, EC card, Visa, MasterCard or bank transfers (made prior to arrival).
• Europäische Reiseversicherung – Hotelstorno-Plus cancellation insurance: We are happy to advise you.

Advantages for skiing

• Luxurious ski depot right next to the Fiss valley station. Top location, including helmet storage, ski boot heating and glove dryer (charge applies).
• Ski pass – you may purchase your ski pass for Serfaus-Fiss-Ladis in comfort at the Hotel TIROL.

Further information

• Internet: Free Wi-Fi is available throughout the hotel.
• Pets are permitted at the Hotel TIROL upon request. A rate of € 25 per day (food not included) applies. Please note that this offer is not available for all room categories!
• Underground car park space: 12 € per day (please book ahead)
• Please note that smoking (cigarettes, pipes and cigars) is not permitted in the dining room or guest rooms. We have a smoking room available.